The following resources provide around the clock (24 hours every day) Blackboard Learn technical support for you.

Self-Help Frequently Asked Questions

• Blackboard Help for Students (Discover more about Bb Learn using the Troubleshooter search function to explore the topics.)
• Blackboard Tutorials on YouTube

Submit a Request for Live Web Chat

• Click this link for Live Web Chat

Contact the IT Service Desk by phone

• Call us at (508) 854-4427. Follow the prompts for Blackboard password assistance or other technical issues related to Blackboard.
• The Blackboard student support phone line is answered around the clock (24 hours every day).
• For Blackboard faculty support, please email help@qcc.mass.edu with as much information as possible.